At Scrap Age, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us—whether you’re visiting our website, calling for a pickup, or doing business with us.

1. What Information We Collect

We may collect the following types of information:

Personal details: Name, contact number, email address, physical address.

Business information: Company name, billing and payment information (if applicable).

Scrap details: Type and quantity of scrap metal you’re selling or requesting service for.

Website data: IP address, browser type, and how you interact with our website (via cookies or analytics).

2. How We Use Your Information

We use your information to:

• Schedule pickups and manage scrap collection services.
• Communicate with you about services, quotes, and bookings.
• Process payments and issue receipts.
• Improve our website and services.
• Comply with legal or regulatory requirements.

3. Sharing Your Information

We will never sell your information. We may share your data only with:

Trusted service providers (e.g., payment processors or software tools like Xero).

Legal or regulatory authorities when required by law.

All third-party services we use are required to maintain the confidentiality of your information.

4. How We Protect Your Information

We take your privacy seriously and use reasonable security measures to protect your data, including:

Secure cloud-based systems with access controls.

Password-protected internal tools.

Staff training on data protection.

5. Your Rights

You have the right to:

Access your personal information.

Request corrections if your details are wrong.

Ask us to delete your information (unless we need to keep it for legal reasons).

To exercise your rights, just email us at [your email address].

6. Cookies and Website Tracking

We may use cookies or similar tools to track how users interact with our site. This helps us improve our website experience but doesn’t personally identify you unless you fill out a form.

7. Contact Us
Got questions? Concerns? Want to update your info?

Email: hello@scrapage.co.nz
Phone: 0508SCRAPAGE
Address: 16 Tironui Road Takanini, Auckland

8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a new “Effective Date” at the top.